Slide is provided by WOW INVOICE LLC. You can delete your Slide account and all of its data at any time.
In the app (fastest)
- Open Slide (it may still be named Invoice 2.0 or Factura 2.0).
- Go to Settings.
- Tap Delete account and confirm.
Your account and everything stored with it is deleted from our servers straight away.
Without the app
Email support@wowinvoice.io with the subject "Delete my Slide account". Tell us which app you use and how to identify the account, such as the phone number linked to it. Never send passwords, sign-in codes or full payment-card details. We may ask you to verify ownership before deleting information. We aim to complete verified requests within 30 days and confirm by email.
Delete some data but keep your account
In the app you can delete any single invoice, estimate, payment, customer, item or expense yourself. Or email support@wowinvoice.io and tell us what to remove — we do it within 30 days.
What is deleted when you delete your account
- Your business details, logo and signature
- Your customers, items, taxes and discounts
- Your invoices, estimates and payments
- Your expenses
- Your sign-in (phone number) and account ID
- Any feedback you sent from the app
What is kept
- Nothing from your account is kept in the app's database.
- A copy of a feedback message that was already emailed to our support inbox may remain there until you ask us to remove it.
- Usage, crash and performance records are kept by PostHog and Google for a limited time under their retention settings. These records use identifiers; deleting your app account does not guarantee every provider’s copy is immediately erased.
- If you connected Stripe, deleting Slide does not close your Stripe account or erase records Stripe must retain.
See the Privacy policy for more. Questions: support@wowinvoice.io